Terms & Conditions
Last updated: 19 September 2026
1. Who we are
1.1 This website, www.material-reuse.co.uk, and the Material Reuse Group member portal are operated by Lawmans UK Ltd (“we”, “us”, “our”), a company registered in England and Wales under company number 03794235, with its registered office at The Long Barn, Downs Farm Cobham Park Road, Cobham, Surrey, United Kingdom, KT11 3NE.
1.2 You can contact us by email at kallie@material-reuse.co.uk or by post at the address above.
2. These terms
2.1 These terms and conditions govern your use of our website and portal, your membership with us, and any order you place for reclaimed materials or services through us.
2.2 By using our website, creating a portal account or placing an order, you confirm that you accept these terms. If you do not agree to them, please do not use our services.
2.3 Our services are provided to businesses and to individuals. Where you are acting as a consumer (an individual acting for purposes wholly or mainly outside your trade, business, craft or profession), you have additional legal rights that these terms do not limit; see our Refund Policy.
3. Membership and portal accounts
3.1 Access to our online inventory, ordering and reporting tools requires a portal account. You must provide accurate information when you register and keep it up to date.
3.2 You are responsible for keeping your login details confidential and for all activity under your account. Tell us straight away if you believe your account has been used without your permission.
3.3 Membership tiers, their features and any fees are described on our website and in the portal. Fees, where applicable, are payable in advance and are exclusive of VAT unless stated otherwise.
3.4 We may suspend or close an account that is used in breach of these terms, or that has been inactive for an extended period, after giving you reasonable notice where practicable.
4. Reclaimed materials
4.1 The materials we supply are reclaimed from refurbishment and demolition projects. They are used, not new. Each item is described in the portal with its specification, condition and available quantity, and comes with a material passport recording its origin and carbon data.
4.2 Descriptions, photographs and quantities are given in good faith and are as accurate as we can make them, but reclaimed materials can vary in condition and appearance. Colour, finish, wear and dimensions may differ from the images shown, and quantities are subject to availability at the time of collection or dispatch.
4.3 It is your responsibility to check that materials are suitable for your intended use, including compliance with any building regulations, fire, structural or other standards that apply to your project. We do not certify reclaimed materials for a particular purpose unless we say so in writing.
4.4 You are welcome to inspect stock at our storage facility by appointment before ordering.
5. Orders, collection and delivery
5.1 An order placed through the portal is an offer to purchase. A contract is formed when we confirm your order in writing (including by email or through the portal).
5.2 Prices are shown in pounds sterling and, unless stated otherwise, exclude VAT and delivery. Delivery charges are confirmed before you complete your order.
5.3 Collection and delivery dates are estimates. We will do our best to meet them but we are not liable for delays outside our reasonable control. Risk in the materials passes to you when they are collected from us or delivered to the address you gave us; ownership passes once we have received payment in full.
5.4 Please check materials on collection or delivery and tell us about any damage or shortfall within 48 hours, with photographs where possible.
6. Our services
6.1 We provide pre-refurbishment and pre-demolition audits, circular economy statements, resource and waste management plans, deconstruction and strip-out coordination, transport, storage and carbon and circularity reporting.
6.2 The scope, timescales and price of any service are agreed in a written quotation or statement of work, which forms part of the contract between us.
6.3 Our reports are prepared with reasonable skill and care using the information available to us at the time. They are intended to inform your decisions and do not constitute legal, structural or engineering advice.
7. Payment
7.1 Materials ordered online are paid for before collection or dispatch. Materials bought in person at our storage facility are paid for at the time of purchase. Services are paid for as set out in the quotation or statement of work we agree with you.
7.2 Where we have agreed credit terms in writing and payment is late, we may suspend your account or services until the balance is settled.
8. Cancellation and returns
8.1 Your rights to cancel an order or return materials are set out in our Refund Policy, which forms part of these terms.
9. Use of the website and portal
9.1 You may use our website and portal only for lawful purposes. You must not attempt to gain unauthorised access to any part of them, introduce malicious code, scrape or copy our inventory data for use elsewhere, or use them in a way that could damage or overload our systems.
9.2 We aim to keep the website and portal available at all times, but we may suspend access for maintenance or for reasons beyond our control and do not guarantee uninterrupted availability.
10. Intellectual property
10.1 The content of our website and portal, including text, images, logos, reports and material passport data, belongs to us or our licensors and is protected by copyright and other intellectual property laws. You may view and print pages for your own use and may use reports we prepare for you for the project they relate to, but you may not otherwise reproduce or commercially exploit our content without our written permission.
11. Liability
11.1 Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded or limited by law.
11.2 Subject to 11.1, we are not liable for any loss of profit, business, contracts or goodwill, or for any indirect or consequential loss, arising from your use of our website, portal, materials or services.
11.3 Subject to 11.1, our total liability to you in connection with any order or service is limited to the amount you paid us for that order or service.
11.4 If you are a consumer, nothing in this section affects your statutory rights.
12. General
12.1 We may update these terms from time to time. The version on our website at the time you place an order or use our services is the one that applies.
12.2 If any part of these terms is found to be unenforceable, the rest will continue to apply.
12.3 These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute, except that consumers living elsewhere in the UK may bring proceedings in their local courts.
12.4 Questions about these terms can be sent to kallie@material-reuse.co.uk.